To incorporate financing March, a news story

To incorporate financing March, a news story in Calgary, Canada, had the dental area, as well as the general public, up in arms above cancellation policies. According to CBC Media Calgary, "Roland Ikporo was charged $400 by Expressions Dental, a new clinic in northwest Calgary, for the purpose of canceling an appointment for his young man an hour after he had booked that. "

It seems that Ikporo's son got a toothache www.conceptdentistrycalgary.com on a Saturday mid-day, when his regular dental office seemed to be closed. He was able to get an emergency session at Expressions Dental where his son received an examination together with a full set of X-Rays.

Expressions Oral discovered that the son needed four teeth extracted, so they set a consultation for the following Monday. However, any time Ikporo returned home, he terminated the Monday appointment, and his visa or mastercard was charged a $400 cancellation fee.

Ikporo was told that will Expressions Dental has a 72-hour termination policy. Ikporo had a legitimate case, however, since the appointment was made having only a 48-hour advance notice, there seemed to be no way he could have abided because of the 72-hour policy anyway.

It's not uncommon for a dental business to have a cancellation policy and to charge for skipped appointments. But cancellation fees are generally in the $20-$25 range, not the particular $400 fee charged by Movement Dental.

A recent study, however, exhibited that, on average, 10% of sufferers are no-shows. How does a $25 cancellation fee compare to 10% within lost revenue? Do you believe $25 is an adequate cancellation fee?

Some points to Consider For Your Own Dental Business

Examine your cancellation policy. Do you think it could fair to both you and your sufferers? Are your patients aware of the cancellation policy ahead of time, or are that they only informed of it at the time these people call to cancel? Are all of the staff members aware of the policy, and they are they able to articulate it generously an intelligently to your patients.

Just how much do you charge for a canceled or perhaps missed appointment? And how does this beat your lost revenue from cancelling? How many of your canceled visits are you able to fill with last minute emergencies?

It is perfectly acceptable for a tooth business to create a cancellation policy and also to charge a missed appointment cost. It is important, however, that the policy will be acceptable to both the dentist and the patients. So take the time to review your insurance policy, both from the outlook of your economical health, and from the outlook of your respective patients.